Interesting info on emergency dispatchers...

This link (below) offers some interesting perspectives on the people who work in emergency dispatch. Although it originates from the US, most of it is true in Canada too. It's a good overview and offers good tips on preparing yourself for calling 911 and giving accurate and timely information in order to get a response as soon as possible.

PS: #12 is quite interesting....the same thing applies for those working in a hospital emergency room - you never want to say "that word" (!).

About Dispatchers and what they do...